Shipping & Delivery

Free shipping on every US order. No minimum, no threshold, no basket-padding to unlock it.

Your coffee is roasted and ground the day your order arrives, and ships within 48 hours. That's the whole promise, and everything below is detail.

When your order ships

We don't hold pre-roasted inventory. Your order is what triggers the roast — which means a short, deliberate wait at the front end, and coffee that's genuinely fresh at the other.

Stage	Timing
Order received	Day 0
Roasted, ground to your spec, packed	Within 48 hours
In transit	3–5 business days
Typical total	4–7 business days

Orders placed over a weekend or holiday begin their 48 hours on the next business day.

Tracking

You'll get a confirmation email with the carrier and tracking number as soon as your order leaves.

We currently ship within the United States only — including Alaska, Hawaii, and APO/FPO addresses.

Merch ships separately

Apparel and accessories are produced and fulfilled independently of the coffee. If you order both, they'll arrive in separate packages, on different timelines — that's expected, not an error. Each gets its own tracking.

Wholesale and large orders

Our 5 LB and 12 LB sizes are made for offices, cafés and households that go through it fast. They ship free like everything else. For standing or recurring orders, get in touch — we'll work something out.

If something goes wrong

Lost, delayed, damaged, or just never turned up: contact us and we'll fix it. We don't make you fight a carrier on our behalf — see Returns & Refunds.